How Are We Doing?
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Please complete this form so we can provide you with the best possible service.

  1. Store visited:
    Indio   Thousand Palms   San Bernardino Gardena   Laguna Niguel  
  2. Did you have a pleasant experience?   Yes   No
  3. Did the sales person call you by name?   Yes   No
  4. Did you easily find the product in the store?   Yes   No
  5. Were we able to provide you with the products you needed today?   Yes   No
    If not, what product: 
  6. Was your delivery made in a timely fashion?   Yes   No
  7. Do we have a sales rep that serves you the best?   Yes   No
    If yes, who?  
  8. Client Service Rep that served you today  
    On a scale of 1 - 10, lousy to terrific  
  9. How did you learn about us?
    Contractor Referral   Friend Referral   Newspaper Ad   Flyer   Post Card
    Radio Spot   Welcome Wagon / Welcome Express   Website   Yellow Pages
    I am an Existing Customer
    Other:

Please provide your phone number or email address so our manager can contact you, if needed, to achieve our goal of providing excellent service.
Your Name:
Telephone:
E-Mail:

Comments:

    To reduce fraud, please enter the number on the left.

This information will be used ONLY to help improve the service provided by Sepulveda Building Materials. It will never be sold or released to any other organization.